Cancellation of the customer relationship with Active 24
Downgrade/cancellation of single products
Category explanation
Cancellation of the customer relationship with Active 24: This category is used if you want to cancel your customer relationship with Active 24, with all your products including your domain.
This category is used if you want to cancel your customer relationship with Active ISP, with all your products including your domain.
Downgrade/cancellation of single products: This category is used if you want to downgrade one or more of your products to a smaller product, or if you want to cancel one or more of your add-on products, but not you customer relationship. We will still host your domain name.